Free-redraw guarantee
If a file isn't production-correct, we redraw it free until it is — revisions typically turn around in under four hours. If it genuinely can't be made right, you're refunded.
Reviews & guarantee
The reason shops
We'd rather show you the work than tell you about it. Here's the guarantee behind every job — and where to see real, production-run proof.
Every VectorWiz job is hand-drawn by a senior designer, checked by a second designer in a separate QC pass, and backed by a free-redraw guarantee — we keep revising until the file runs correctly on your machine, or you don't pay. The most useful 'review' is the file itself: see real before-and-after conversions on the portfolio and the in-depth, named case studies. Verified customer quotes are added here as orders are completed.
Why production shops standardize on VectorWiz
A second pair of eyes on every file
Nothing ships on one person's say-so. A second designer runs QC against the production checklist for your workflow before the file lands in your inbox.
Proof you can run, not just read
The portfolio and case studies show the actual source, what we drew, and how it performed at the press, cutter, or needle.
Frequently asked questions
Direct answers to what production buyers ask before placing their first order. Question missing? Ask us.
How do I know the file will be right before I commit?
You see an instant, complexity-based price at upload and exactly which deliverables you'll get. The free-redraw guarantee then covers the result: we revise until it's production-correct or refund the job.
What happens if the file isn't production-correct?
Tell us what's off and we redraw it free — typically in under four hours. There's no revision cap until the file runs on your machine. If it truly can't be made right, you're refunded.
Where can I see real examples of your work?
The portfolio shows before-and-after conversions across industries, and the case studies walk through individual jobs — the source file, the problem, what we drew, and the production result.
Do you publish customer reviews?
Verified quotes are added to this page as customers complete orders and agree to share them. We don't publish testimonials we can't attribute to a real, completed job.
See it on your own file
Send your worst PNG.
Instant pricing, no commitment, and a guarantee that says we'll get it right.
Need something custom? Email hello@vectorwiz.com
Related reading
Also in this topic
- Portfolio
Before-and-after vector conversions across every production workflow.
- Case studies
In-depth, named jobs showing source, redraw, and production outcome.
- How it works
The upload → instant price → hand-drawn delivery flow behind the guarantee.
Last updated: Jun 24, 2026 · vectorwiz.com/reviews