Fast, and on time.
Standard is 24 hours, Rush is 12, Flex is 3 days. Here's exactly what those mean — and the few things that move the clock.
Standard turnaround is 24 hours from checkout. Rush is 12 hours, and we only accept rush jobs the queue can actually honor. Flex is 3 business days when you're not in a hurry. Your price shows instantly at upload. We never take a rush job we can't deliver — if we can't, we tell you before you pay.
The default for every job. A senior designer redraws your file by hand, a second runs QC, and it lands in your dashboard and inbox within a business day.
- No surcharge — included on every plan
- Price shows instantly at upload
- Layered AI + EPS + SVG + PDF delivered
- One revision round included
For the deadline that can't move. Your job jumps the queue to the next available senior designer, same hand-drawn standard, same guarantee.
- Front-of-queue placement
- Only accepted if we can honor it
- Same formats, same QC, same remake guarantee
- Confirmed before you're charged
Not in a hurry? Choose Flex at checkout and take 10% off. Same hand-drawn standard and the same QC pass — we just fit it around the standard and rush queue.
- 10% off every job
- Delivered within 3 business days
- Same formats, same QC, same remake guarantee
- Price shows instantly at upload
Upload at 9am. Download by tomorrow.
Clock counts business hours (Mon–Fri, 8am–6pm CT). Rush compresses the draw window to 12 hours total; Flex relaxes it to 3 business days for a lower price.
Hours, queues & weekends.
| What | Standard | Rush | Flex |
|---|---|---|---|
| Delivery target | 24 business hours | 12 business hours | 3 business days |
| Pricing | Instant | Instant | Instant |
| Surcharge | None | +50% | -10% discount |
| Business hours | Mon–Fri · 8am–6pm CT | Mon–Fri · 8am–6pm CT | Mon–Fri · 8am–6pm CT |
| Weekend work | Resumes Monday | Rush queue runs through the weekend | Resumes Monday |
| Queue placement | Standard order | Front of queue | Standard order |
| Revision turnaround | Typically under 4 hours | Prioritized | Standard |
Three things that affect timing.
Complexity tier
Tier 1–2 jobs often ship well under the window; Tier 3–4 re-illustrations use more of it. Your instant price names the tier so you know the realistic timing.
Source quality
Clean, high-res source draws fastest. A damaged scan or a photo-as-source means re-illustration, which adds time — reflected in the tier you're priced at instantly.
Open questions
If the designer needs a color confirmed or a detail clarified, the clock pauses until you reply. Clear notes up front keep it moving.
Upload now. Priced instantly.
Standard 24-hour delivery, 12-hour rush, 3-day Flex, 100% remake guarantee.